Hard Margins
Hard Margins
RetentionX
Stop Optimizing for Lower CAC in Isolation
8 minutes Posted May 20, 2026 at 4:46 pm.
0:00
8:07
Download MP3
Show notes
In this episode, we make the case that CAC is an input cost, not a performance metric, and that optimizing it in isolation is one of the most reliable ways to make a business look more efficient while quietly making it worse. We walk through why paybac...