GSD - Getting Services Done
GSD - Getting Services Done
Jeffrey R Kushmerek
Scaling large services organizations and Customer Success with Adriana Zeman
46 minutes Posted May 3, 2019 at 2:16 pm.
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Show notes

Jeff chats with Adriana about scaling Acquia with  experience 100% growth year after year and the type of organization she needed to build to support that. Also covered:


-  Discussing the concept of creating product/service packages 

-  biggest lessons learnt from working  at Acquia 

-  alignment between the sales team and the services team 

-  how to hire an account manager that can deal with the complexities of working within a startup company