Featuring Matt Barnett, Papa Bear at BonjoroA British designer by trade, Matt Barnett founded his second company, Bonjoro, out of Sydney, Australia. What started as a sales hack for an agency he was running, went from hack to side hustle to global business in 18 months, and now has a team across 5 continents.Episode quote:“We found that at certain points on the customer journey, taking 30 seconds to send a video to an individual, so to Suzy from Oklahoma, thanking them for their purchase, asking them to leave a review, suggesting they move on to a subscription… can have a huge impact in terms of engagement, and then driving better actions.” - Matt Barnett, BonjoroVisit the complete episode page to learn more. Or subscribe to the GRIN Gets Real podcast where you listen to podcasts.