In this episode we cover... Valuable Metrics to Monitor Patient Self-Scheduling. Today we have KPIs and data to share on the following: Patient self-scheduling adoption Patient self-scheduling no-show rates Patient change reasons Book a Demo on Mend Today! On-demand content: 12 Telemedicine & Digital Health Engagement KPIs Every Executive Should Know Quick Contest: Matt vs. Worley Best out of 5, rock-paper-scissors Health Topic: Exercise & Mental Health

In this episode we cover... Top KPIs to Measure Digital Patient Forms. Today we have KPIs and data to share on the following: Completion Rates Completion Speed Partial Completions Book a Demo on Mend Today! On-demand content: 12 Telemedicine & Digital Health Engagement KPIs Every Executive Should Know Quick Contest: Optical Illusion Test What numbers do you see… you get 60 seconds… https://twitter.com/benonwine/status/1494084416494354432 Health Topic: Sauna use

In this episode we cover... Telemedicine KPIs Every Health Leader Should Know & Track. Today we have KPIs and data to share on the following: No-shows Wait times Satisfaction scores Success visit percentages Book a Demo on Mend Today! On-demand content: 12 Telemedicine & Digital Health Engagement KPIs Every Executive Should Know Quick Contest: Optical Illusion Test https://www.buzzfeed.com/sarahaspler/optical-illusion-right-brained-left-brained Health Topic: Intermittent Fasting

In this episode we cover 5 Telehealth studies today… should be a great episode! 5 studies Healthcare Coalition massive pandemic Telehealth study… what did they find? SYKES, How Americans Feel About Telehealth: One Year Later Triple Tree, A New Era of Virtual Health HIMSS - Consumer Perspective on Telehealth Cleveland Clinic Telehealth study Book a Demo on Mend Today! On-demand content: 19 Massive Telehealth Learnings After 4,000,000 Visits in 2021 Quick Contest: Worley vs. McBride in Pac-Man https://www.google.com/search?q=Pac-Man Health Topic: Reverse dieting Google: Reverse dieting is when you increase your calories slowly over a period of time in order to increase your metabolism, with the goal of keeping fat gain to a minimum. ... Reverse dieting is a great way to reset your metabolism after a long period of time in a calorie deficit and can help you reach your weight loss goals.

We are going to cover some tactics and hacks so you can help more patients via Telehealth. Virtual walk-ins can fill openings, cancels, or no-shows in the schedule Staff or Providers should connect to every scheduled encounter mend sends nudge automatically via text & email Dialer nudge Custom text message nudges Telehealth phone call reminders Populations that don’t check text and email often Voice call reminders to mobile or landline phone lines mend Telehealth kiosks can help you load balance across locations or allow you to serve patients without the proper technology Enhanced Virtual Waiting Room experience that increases patient satisfaction rates for Telehealth visits by 23%. Book a Demo on Mend Today! On-demand content: 19 Massive Telehealth Learnings After 4,000,000 Visits in 2021 Quick Contest: https://www.google.com/search?q=tic+tac+toe Health Topic: Vitamin D Dr. Rhonda Patrick Helps… Bones Muscles Immune System Oral health Helps prevent diabetes Hypertension Lose weight Depression Risks of certain cancers Covid Always consult a medical professional

In this episode, we are going to cover 4 key learnings from our experience doing millions of telemedicine visits.  Why is it important to establish a Telehealth clinical protocol? Video conferencing is not Telehealth, what types of workflows are possible on Mend? What should HCOs do to set expectations with patients before a Telehealth visit? With remote work, the Provider’s Physical Space is now more important than ever. Matt, what do you recommend? Book a demo with Mend Show contest link: How many horses can you see in this mind-boggling optical illusion? Interesting topic covered on the show: Sleep Covered some material from Matthew Walker, the Sleep Diplomat.