Frontline Innovators
Frontline Innovators
frontlineinnovators
Innovating for Successful Change - Frontline Innovators - Episode # 11
44 minutes Posted Aug 17, 2021 at 12:27 pm.
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Show notes

Scott Kameron, President & COO of EVS, LLC, joins host Eugene Signorini to discuss how impactful having a change management system is when implementing new digital technology. Focusing on the people behind the process is crucial to the success of digital adoption.

 

Takeaways 

 

  • “People are struggling with software that was built to accommodate business processes but wasn't built to accommodate people.”- Scott
  • It's critical to comprehend the entire procedure and truly comprehend the ultimate objective and how you may accommodate that without having to add a macro level just by developing software and functionality to deal with each checkbox.
  • When it comes to bringing anything new, from a technology and process standpoint, a lot of the things holding firms back are just the complexity and the general organizational nervousness.
  • Organizational change management is a fantastic tool, and there is no substitute for being able to comprehend how technology will interact with people and process great technology, amazing user experience, screens, and hardware to solve organizational challenges.
  • “One of the things that we've seen in overcoming some of these challenges is the gamification metrics.” - Scott

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