Have you ever wondered how restaurants might operate in the future?  Will the COVID Pandemic accelerate or catalyze some of the changes?  This is the second half of Mike's discussion with Bruce McAdams on restaurants and COVID.  They talk about what restaurants might look like in a few years.  They cover issues like delivery, specialization, labour, pricing and revenue management.  A fundamental question is what is hospitality - what creates value for customers and how do we deliver that?

Food and Families - Changes in the COVID Pandemic

Food Focus is a platform with the intention of providing opportunities to discuss, challenge and learn about topical issues of interest in the food system. Recorded in offices, over Skype or maybe even over a drink – these conversations happen wherever Mike can put down his digital recorder and chat with experts across the food system.