For Christopher Stanley, training is everything. Eleven years ago he was fortunate to have someone show him the auto damage appraiser/adjuster ropes via ride-alongs…four days a week for six months. Now, his company IA Path teaches new adjusters and appraisers how to get started. And he trains them properly because he knows from experience that an IA has to adjust on the fly, make decisions and, at times, negotiate. You’ll see his passion and enthusiasm on full display during his recent conversation with Ernie Bray.