CALL TO ACTION: Support our face mask rulemaking petition! We ask our listeners to do two things as we push the DOT to make masks mandatory on airplanes and at airports. Comment on the official regulations.gov docket. The most reliable way to find the rulemaking petition is to search for the docket number: DOT-OST-2020-0135. You can also try following this link: https://beta.regulations.gov/document/DOT-OST-2020-0135-0001 Sign our online petition! If you have traveled recently and have stories about people not wearing masks, airlines not enforcing their policies, or if you’ve seen anything problematic, we want to hear about it. Please leave your story in the  comment section when you sign the petition. https://flyersrights.org/petition-for-a-mandatory-mask-rule - 

Callers to FlyersRights' Hotline are incensed that, despite government bailout money, they're getting refunded for their cancelled tickets. Nobody wants a voucher!  Some airline call-reps are wrongly telling passengers they'll get a refund only after their vouchers expire - Wrong! you're entitled to a refund immediately! Why are airlines flat-out lying? Because they'll do anything and everything to deny your refund! (Apologies for the audio static - it was recorded during Coronavirus quarantine, in less-than-ideal studio conditions)

DOT finally cracks down on airlines scamming passengers out of refunds - We also ask why flight attendants are cramming people together in empty cabins-

We speak with a 25 year ATC veteran about what’s going on in the skies today. Visit us at FlyersRights.org for more info!