
Neil Eastwood is an experienced Social Care professional, author, and startup CEO. He is well know across the industry for his knowledge as it relates to recruitment but there are more strings to his big bow.
In this episode he talks about recruitment but also retention. He shares his thought about the challenges facing the sector today and offers some practical tips for care managers.
Neil also talks about some free content he is sharing across all social care providers to help their recruitment efforts during this crisis.
Neil is a great professional and it was a pleasure to talk to him.
Learn more at www.findandkeepthebest.com
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk
Aug 26, 2021
28 min

Helen Davies Parsons is the CEO of Dormy Care and operates 4 care homes in both England and Wales. She is a qualified nurse and regularly still works on the floor in her care homes. She qualified in the NHS before leaving the profession but ultimately returned to follow her passion.
In this episode she talks about the role of the nurse in social care and some of the stigma still attached. We discuss the need or not for nurses in social care and the reality of there being less nurses now and in the future and the impact to care. She also gives valuable advice to new and aspiring managers across care.
Helen is an engaging and passionate speaker and it was a pleasure to talk to her.
Learn more about at https://www.dormycare.co.uk/
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk
Aug 14, 2021
30 min

Issac Theophilos is an acclaimed speaker and trainer within the Social care sector. He believes that everyone deserves outstanding care when unwell, so now he is on a mission to help care homes deliver outstanding care as a norm. He has successfully delivered his speeches in many stages within the care industry. Issac's credibility in successful operational management support for care homes and as an Author of Amazon Best Seller book has raised his value in delivering the best and useful care home training and speaking sessions.
Learn more about at https://outstandingcarehomes.co.uk/
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...
Jul 17, 2021
30 min

For over 20 years Rebecca Pearson, COO of Bupa Care Services, has worked in a variety of roles across Bupa. Most recently within Care Services which is the team that owns and operates over 100 care homes across the UK. She did not start out in care but has fallen in love with it since joining. She is passionate about helping people get into care from a range of backgrounds and supporting them throughout, but especially when they are starting.
Join us to learn:
How experience of working in other industries can be a benefit if you are considering care
Some practical tips for how to turbo charge your career
How it's good to try different things
Learn more about Bupa Care Homes at https://www.bupa.co.uk/care-services
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...
Jun 11, 2021
31 min

After the struggles of the past year, maintaining a positive, happy environment in care homes is as important as ever. Angela Boxall, COO of Majesticare, joins us to discuss how she prioritises happiness in her care homes, both for her staff and her residents.
Join us to learn:
How to ensure your care home environment is an outstanding place for people to live and work
Top tips on recruiting and inducting quality care workers
Where to find the best resources for care managers
Learn more about Majesticare Care Homes at https://www.majesticare.co.uk/
โ
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...
May 14, 2021
28 min

Accessing funding is necessary for all care homes, but avenues to support often appear inaccessible to smaller providers. In this conversation with Adam Hutchison, Managing Director at Belmont Healthcare, we remove the confusion around funding and discuss the best ways for smaller homes to get the support they need.
Join us to learn:
How to work with your local authorities and trade associations to access funding
How to bring an entrepreneurial mindset into your care home with initiatives like pilot schemes
What the future of funding in care may hold
Learn more about Belmont Healthcare at www.belmonthealthcare.co.uk
โ
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...
May 11, 2021
31 min

It can be difficult for small providers to know how to make their mark in the industry whilst still offering the best possible care for their residents. How could you, as a manager or someone interested in management, ensure that you provide the best environment for staff, residents and their families.
In this fireside chat with Amanda Cunningham, CEO of Marton Care Homes and Burlington Care, weโll discuss the role and responsibilities of care providers and managers, and how this has developed throughout the pandemic.
Join us to learn:
Practical tips and tricks for small care providers
How Covid-19 has changed the way managers and staff set targets and goals for their care homes
The best ways to become part of the management team in the care sector
How innovation and technology may positively affect the care sector in the future
The online session is free of charge and equates to 45 mins of participatory learning (CPD). There will be a Q&A at the end. A free PDF attendance certificate will be provided after the event.
โ
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...โ
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...โ
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...โ
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...โ
Apr 30, 2021
35 min

Giving or receiving feedback can often be daunting. The pandemic has made us realise more than ever just how vital communication is. But how can feedback be properly implemented into the workplace?
In this fireside chat with Lorraine McGarry-Wall, COO at Four Seasons Health Care, weโll discuss why feedback is essential for effective communication and the best ways to implement it for personal and organisational growth.
Join us to learn:
How the pandemic has affected communication between health care providers and care homes
Tips for giving constructive feedback and different styles of this
Receiving feedback and how to use this information for personal growth
The online session is free of charge and equates to 45 mins of participatory learning (CPD). There will be a Q&A at the end. A free PDF attendance certificate will be provided after the event.
โ
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...โ
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...โ
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...โ
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...
โโ
Apr 26, 2021
32 min

Quality standards are practical tools that are put in place to help deliver good health and wellbeing for users of social care services. Providers and commissioners use them to assess performance and make improvements. But what can you do when the legislation keeps changing?
In this fireside chat with Amanda Griffiths, Quality Director at Voyage Care, weโll discuss the rapidly changing landscape in social care and what you can do to stay on top of the regulatory changes.
Join us to learn:
Where you can find up-to-date guidance and legislation changes,
How technology is helping providers to provide more outstanding care,
Tips for small to medium providers for how to stay on top of the rules and new regulations.
The online session is free of charge and equates to 45 mins of participatory learning (CPD). There will be a Q&A at the end. A free PDF attendance certificate will be provided after the event.
โ
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...
โ
Apr 8, 2021
39 min

Infection prevention and control (IP&C) has been top of mind for all social care workers the past 12 months. But how has Covid-19 now changed IP&C for care homes?
In this fireside chat with Anne Thomas, CEO, Cornwall Care, weโll discuss how Covid-19 has changed how they deal with Infection Prevention and Control in their homes.
Join us to learn:
- How theyโve had to professionalise housekeeping, and the impact on their teams.
- The Infection Prevention and Control processes, policies and plans thatโve now put in place.
- How they communicate with their team, residents and their families about infection prevention.
- And how it might change how CQC inspect going forward.
The online session is free of charge and equates to 45 mins of CPD. There will be a Q&A at the end. A free PDF attendance certificate will be provided after the event.
โ
๐๐ก๐๐ญ ๐ข๐ฌ ๐
๐ฅ๐จ๐ซ๐๐ง๐๐?
Here at Florence we're dedicated to helping social care services and staff be outstanding. Our innovative tech platforms are revolutionising social care staffing - by putting people first.
โ
๐๐ก๐๐ญ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ ๐๐จ ๐ฐ๐ ๐จ๐๐๐๐ซ?
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ฝ๐๐๐ฉ:
Fill rota gaps the easy way.
Our online marketplace that helps you book nurses, carers and support workers to fill your rota gaps, fast.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ โ๐ ๐ฅ๐:
Fill shifts with your own staff, faster.
Manage shift swaps, time off requests and annual leave in one place.
Learn more here: https://www.florence.co.uk/care-organ...
๐ฝ๐๐ ๐ฃ๐๐๐๐ ๐ธ๐๐๐๐๐๐ช:
Everything your care home needs for professional development.
Meet your CQC, CI or CIW training requirements with one efficient learning management system.
Learn more here: https://www.florence.co.uk/care-organ...
โ
๐๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ ๐๐ซ๐๐ ๐๐๐ฆ๐จ?
For a free 15 min demo of our products, visit:
https://www.florence.co.uk/care-organ...
Mar 31, 2021
29 min
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