Tom Lavery is Co-founder CEO of Jiminny, a software platform which helps commercial teams maximize their revenue through conversation intelligence. Jiminny enables its customers to record, transcribe and analyze conversations in real-time, giving customer insights and full visibility into performance. Jiminny empowers teams to coach and develop their people at scale. In this episode of the First-time Founders Podcast, Tom describes how he seized an early-career opportunity with Reward Gateway, scaled that business in various sales leadership roles (through a number of successful Private Equity transactions) and eventually co-founded Jiminny, with Reward Gateway as a cornerstone customer! Interested viewers can reach Tom via https://www.linkedin.com/in/tomlavery7/ or [email protected] and Rob (https://www.linkedin.com/in/robertliddiard/) at [email protected] (or to book some free time with Rob, visit https://www.eosworldwide.com/rob-liddiard). Alternatively, if you'd prefer Rob to send you a free copy of Traction (the book by Gino Wickman which explains The Entrepreneurial Operating System) just complete the form here: https://www.eosworldwide.com/traction-giveaway?implementer_email=rob.liddiard@eosworldwide.com

Jo Harley has co-founded two businesses: Korero, a tech platform which enables leaders to have great career conversations with their teams and gives organisations the data they need to plan for success; and Hendrick and Hyde, a consultancy which helps organisations to build authentic cultures through diagnostics, analysis and strategic advice. Jo, her technology and her colleagues are behind Best Places to Work in Hospitality and Best Workplaces in Travel and work with many amazing clients on their employee surveys. Jo regularly judges The Best Employer Catey, The Hotel Cateys, The Food Service Cateys, The Springboard Awards for Excellence, HR in Hospitality Awards and The Purple Umbrella Awards. In this episode of the First-time Founders Podcast, Jo shares a wide range of insights relating to her recent implementation of the Entrepreneurial Operating System. Interested viewers can reach Jo via https://www.linkedin.com/in/jo-harley/ or [email protected] and Rob (https://www.linkedin.com/in/robertliddiard/) at [email protected] (or to book some free time with Rob, visit https://www.eosworldwide.com/rob-liddiard). Alternatively, if you'd prefer Rob to send you a free copy of Traction (the book by Gino Wickman which explains The Entrepreneurial Operating System) just complete the form here: https://www.eosworldwide.com/traction-giveaway?implementer_email=rob.liddiard@eosworldwide.com

Rob Gibson trained as an accountant and rose to become a divisional Chief Operating Officer for Real Estate giant JLL. Today he's a consultant, coach and Chair for Vistage (the world's leading executive learning and coaching organisation). In this episode of the First-time Founders Podcast, Rob explains the 'classic' COO role (how it should help formulate and then implement strategy, create culture, drive collaboration and ensure daily operations are effective, efficient & coordinated) but also how in reality every COO role is different. We also explore why the COO seat must be crafted to reflect each unique company, its breadth of operations, the strengths/weaknesses of the business and particularly the CEO! Interested viewers can reach Rob G via https://www.linkedin.com/in/robgibson68/ or [email protected] and Rob L (https://www.linkedin.com/in/robertliddiard/) at [email protected] (or to book some free time with Rob L, visit https://www.eosworldwide.com/rob-liddiard). Alternatively, if you'd prefer Rob L to send you a free copy of Traction (the book by Gino Wickman which explains The Entrepreneurial Operating System) just complete the form here: https://www.eosworldwide.com/traction-giveaway?implementer_email=rob.liddiard@eosworldwide.com

In this episode of the First-time Founders Podcast, host Rob Liddiard recites 'The Struggle [https://techcrunch.com/2012/06/14/the-struggle/]', an iconic chapter from Ben Horowitz's startup leadership classic, The Hard Thing About Hard Things [https://amzn.eu/d/gr5r5Xn]. Rob follows the passage by describing how he escaped The Struggle as founding CEO of Yapster (a UK software company which scaled to 100,000 business users) by leaning on the 6 Key Components of The Entrepreneurial Operating System. Interested listeners can reach Rob (https://www.linkedin.com/in/robertliddiard/) via [email protected] (or to book some free time to learn about EOS, visit https://www.eosworldwide.com/rob-liddiard).

Steve Peralta is Co-founder and Chief Wellbeing Officer of Unmind, a leading workplace mental health SaaS platform that helps organisations create better workplace cultures, so that employees and businesses can flourish. They support over 2 million employees in hundreds of organisations globally. Steve came to entrepreneurship in an unconventional way, from jazz singer and songwriter, to actor, to coach, to startup co-founder. In this episode of the First-time Founders Podcast, Steve talks about how his unusual background has helped him inspire leaders to bring more heart and soul into workplaces, the 'four pillars of self care' and much more. Interested listeners can reach Steve via https://www.linkedin.com/in/peraltasteve/ and Rob (https://www.linkedin.com/in/robertliddiard/) at [email protected] (or to book some free time with Rob, visit https://www.eosworldwide.com/rob-liddiard).

Matthew Phelan is Co-CEO of The Happiness Index, a SaaS platform that helps organisations measure their key employee engagement and happiness drivers. Matt is also a speaker and business adviser. Prior to the Happiness Index, he founded, scaled and sold a digital marketing agency called 4Ps Marketing (which serviced over 100 brands such as Selfridges, M&S, Nissan and L'Oréal). In this episode of the First-time Founders Podcast, Matt shares some of his key learnings from a decade helping organisations measure their key employee engagement and happiness drivers. He also talks about the Go To Market challenges he experienced selling the concept of 'happiness' to different types of employers (not all of whom 'get it')! Interested viewers can reach Matt (https://www.linkedin.com/in/matthewphelan/) at [email protected] and Rob (https://www.linkedin.com/in/robertliddiard/) at [email protected] (or to book some free time with Rob, visit https://www.eosworldwide.com/rob-liddiard).

Alfie Lambert is a Co-Founder (Product and Growth Lead) at BizCrunch, an advanced off-market deal discovery platform which helps business users identify potential companies to acquire, providing vital metrics and key contact data. With over 10 years' experience working with startups and scale-ups, primarily in B2B data, AI & Data Science, Alfie has co-founded two startups and successfully pitched & raised funds. In this episode of the First-time Founders Podcast, Alfie discusses how there has never been a better time to buy an established company in the UK, with a wave of baby-boomer business-owners inches closer to retirement and increasingly open to succession M&A. Alfie explains how a significant portion of UK SME business leaders have not yet put succession plans in place for their enterprises, paving the way for a new generation of entrepreneurs (like you!) to step in! Interested viewers can reach Alfie (https://www.linkedin.com/in/alfie-lambert/) at [email protected] and Rob (https://www.linkedin.com/in/robertliddiard/) at [email protected] (or to book some free time with Rob, visit https://www.eosworldwide.com/rob-liddiard).

Freddie Szydlowski [https://www.linkedin.com/in/fryderyk-frederick-szydlowski-2985a775/] is a CoFounder of Embargo, the UK's & Poland's no1 plug&play digital loyalty wallet & CRM platform helping coffee shops, restaurants, bakeries, dessert parlours & deli's boost repeat revenues and customer loyalty across walk-ins, delivery and pickup ordering. Santiago Gamboa [https://www.linkedin.com/in/sgamboa/] and Victor Gamboa [https://www.linkedin.com/in/victor-gamboa-73704652/] are Cofounders of Hemanos, Colombian Coffee Roasters [https://www.linkedin.com/company/hermanos-colombian-coffee-roaster/] - and were early Embargo customers. In this episode of the First-time Founders Podcast, Freddie, Santiago and Victor talk about how their relationship came about, why Embargo's early proposition spoke to Hermanos and how the platform has matured over time (and retained customer confidence through the inevitable ups and downs of building their respective businesses). Interested listeners, please reach out to any of Freddie [https://www.linkedin.com/in/fryderyk-frederick-szydlowski-2985a775/], Santiago [https://www.linkedin.com/in/sgamboa/] or Victor [https://www.linkedin.com/in/victor-gamboa-73704652/] via LinkedIn, or contact Rob on [email protected] (or to book some free time, visit https://www.eosworldwide.com/rob-liddiard).

In this episode of the First-time Founders Podcast, host Rob Liddiard explains how the Six Key Components of EOS (Vision; People; Data; Issues; Process; and Traction) impacted his life and business as the Cofounder CEO of Yapster (a software company with 100,000 paid users, serving companies such as Brewdog, Caffe Nero, Krispy Kreme, Next and Wagamama). Rob spent 5 years (2015-2020) running Yapster without knowing about EOS and then nearly 3 years on EOS until the company was acquired in December 2022. Today Rob works as a Professional Implementer of EOS, helping other entrepreneurs and entrepreneurial leadership teams get what they want from their businesses more quickly, with less frustration. Interested listeners, please contact Rob on [email protected] (or to book some free time, visit https://www.eosworldwide.com/rob-liddiard).

Ashley Harris is an experienced Operations Leader used to working in fast-growing and high-pressure companies. He spent 5 years working at Tesla, where he rose to a management role for European Operations and Logistics. He's currently Director of Operations for Clearview, a pioneering company in the Machine Vision space, where he works with the Managing Director and Senior Leadership Team to help deliver strategic goals (serving as "Integrator", using the Entrepreneurial Operating System (EOS)). In this episode of the First-time Founders Podcast, Ash compares and contrasts the style of Elon Musk, one of the greatest entrepreneurial Visionaries of our time, with a good small business leader, running on EOS. We talk about aligning teams around a Vision; recruiting and managing People; use of Data; understanding Issues at their root; if, when and where Processes are necessary; and quarterly operating rhythms. We explore what it takes as an entrepreneurial leader to really 'put a dent in the universe'! Interested viewers can reach Ash via LinkedIn - https://www.linkedin.com/in/ashley-w-harris/ - and Rob (https://www.linkedin.com/in/robertliddiard/) at [email protected] (or to book some free time with Rob, visit https://www.eosworldwide.com/rob-liddiard).