Taking a break from the usual podcast, Neal and Paul share a recent panel discussion they hosted on LinkedIn Live.
 
















Listen to how Mike Aoki, Andrew Gilliam and Becky Roeman would solve a real-life performance issue around CX. It's a wide ride!

Season 1 : Episode 37 - "Building your Multi-Faceted, Multi-Skilled CX team" with Annette Franz

Welcome to Fireside Chats Without The Fires, THE customer experience podcast.

Join your host, and customer experience advocate, Neal Topf, for a discussion around customer experience. Neal, and his guests, will guide you through the latest happenings within the customer experience space, what is hot, what is not, and what is coming down the pipeline.

Learn how a great customer experience not only leaves customers and employees happy but also has a positive impact on the companies revenue.