THE Jeannie Walters joins the podcast today to share some amazing insights on CX. The multi-talented Jeannie shares her 4 Cs of CX which was a topic of her recent LinkedIn Live. Jeannie eloquently explains how each of the 4 C's play a pivotal role in CX.
 
Jeannie is one of the most passionate CX leaders out there and it is a huge privilege and honour to be able to have Jeannie on as a guest. In a first for Fireside Chats Without The Fires podcast, Jeannie shares some free online tools that will be accessible to anyone who is involved in CX. Tune in to find out more

Season 1 : Episode 32 - "CV vs CX, and Lessons Learned from the IT Service Desks" with Roy Atkinson

Welcome to Fireside Chats Without The Fires, THE customer experience podcast.

Join your host, and customer experience advocate, Neal Topf, for a discussion around customer experience. Neal, and his guests, will guide you through the latest happenings within the customer experience space, what is hot, what is not, and what is coming down the pipeline.

Learn how a great customer experience not only leaves customers and employees happy but also has a positive impact on the companies revenue.