Fire Me Friday
Fire Me Friday
Scott & Alli
Welcome to our podcast where we share our stories, lessons, frustrations and triumphs in running a service business. We will also give you some of our best tools and tactics for living your best life. Why Fire Me Friday? Every Friday, we fire ourselves so we can come back Monday morning with a new perspective. We always want to “earn” our position as owners, leaders and as trainers!  Co-Hosts, Scott Norton (Founder/CEO) and Allison Allen (COO) of AXIS Personal Trainers, bring you an unedited and unscripted conversation each week with a glimpse of how business decisions are made, the many mistakes they have made over the years, and ways in which they help their team and their clients thrive.  AXIS, located in Menlo Park, CA,  is one of the premier personal training facilities in the country. With a partnership built on trust, dedication, and a continuous drive to be better, Scott and Alli have a successful business that is thriving over 27 years after its inception. The valuable experience gained through the economic downturns of 2001, 2008, and most notably 2020, is priceless. The many challenges and lessons learned have given them the knowledge and skills necessary to build a team and a business with a strong foundation to succeed through the good times and the bad. Both continue to see personal training clients and focus much of their time on helping to develop their team members, as well as researching and experiencing the latest in health, wellness and longevity. 
Autonomy and Empowerment
Jodie is back to discuss why the front desk role is so crucial. It is an extension and a reflection of your business. Giving employees autonomy, the power to make decisions and to do what they think is right is key to our successful culture. Whatever role you are in, if you work your ass off, you can often create your own path to thrive in your career.
Jun 7, 2024
6 min
Don't Be Penny-Wise & Pound-Foolish
Jodie joins us again and describes one of the early lessons she learned at AXIS. Having hard "policies" do not usually serve you well in a small business. It's important to create a strong foundation with clients and have a long term strategy of retention.
May 31, 2024
5 min
How to Create and Sustain a Positive Company Culture
Welcome to our guest co-host and AXIS Director of Client & Team Experience, Jodie! Hear how we have created such a strong positive work environment. It may seem easy, but it takes constant focus every single day and deliberate work to keep it going!
May 24, 2024
5 min
Biohacking: Fringe Craziness or A Real Longevity Movement?
Is it about living to 150 years old, or living your best life for as long as possible? The biohacking movement has sparked so much interest in health and longevity. We all agree that we must start with the basics like nutrition, exercise, sleep, etc. We also feel that the tradition medical system has failed us and we must be the CEO of our health. Listen in on our discussion on biohacking.
May 17, 2024
5 min
The Client is Not Always Right
Sometimes firing a client is necessary. We have made the mistake of letting certain clients and employees stay too long. You have to do the hard thing that will be the right thing for your organization in the long run.
May 10, 2024
6 min
A Few Gems from Our Time With Bill Walsh
In this episode was talk about a lot - including the late Bill Walsh's opinion on his retirement. We also get into the reasons we never wanted to have professional athletes in the gym. Our general population clients are the real superstars!
May 3, 2024
7 min
Why We Will Never Retire
Learn how we stay engaged and excited about what we do everyday.
Apr 26, 2024
6 min
Convenience vs. Inconvenience
In this episode we talk about how hard it is to start a business, but how the difficult times make it all worth it in the end. The grind is never-ending; kill it everyday because no one is an overnight success.
Apr 19, 2024
7 min
The Meeting After the Meeting
This episode was recorded after our team meeting where we discussed how to make the client experience better. It takes constant focus every day on each touch point that a client goes through on their journey. We also discuss our company culture with examples of how our team supports each other.
Apr 12, 2024
7 min
Uniting the Fitness Industry
This episode comes after our attendance at the IHRSA conference which brings thousands of fitness professionals together from around the world. We discuss the rebranding of the organization, the fragmentation of our industry and why it caused such hardship during the pandemic in 2020. We also talk about how to succeed by not focusing on your competitors but making yourself and your business better every single day.
Apr 5, 2024
6 min
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