F&I Talk Outside the Box
F&I Talk Outside the Box
EFG Companies
F&I Talk Outside the Box with EFG Companies features EFG trainers, Jason Hash and Dave Gibbs, along with EFG's VP of Training and Compliance, Steve Roennau. Each month, our trainers tackle the biggest challenges and questions facing F&I managers today. If you have a question for our trainers to address on the podcast, please email us at [email protected]
2021 Dealership Training Needs - Part 2
In this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is seeing in the market, including:How to sell onlineService manager trainingLearn more about EFG Training Services here: https://www.efgcompanies.com/services/training-services/
Apr 23, 2021
19 min
2021 Dealership Training Needs - Part 1
In this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is seeing in the market, including:Compliance trainingOnline training optionsLearn more about EFG Training Services here: https://www.efgcompanies.com/services/training-services/
Apr 1, 2021
19 min
Talking with a Top Performer - Tiffany Bixby
Listen to EFG trainers Dave Gibbs and Jason Hash have a conversation with Tiffany Bixby from Rohrich Automotive. Tiffany completed EFG's F&I Producer Training in 2020 and has maintained month-over-month increases in her production, making her a Top Performer. Learn how she applied the lessons from class and her keys to success.Learn more about EFG Training: https://www.efgcompanies.com/services/training-services/Register for online training with EFG:  https://efgcompanies.com/online-training
Feb 25, 2021
11 min
Finding Success During a Pandemic: Lessons from a Large Auto Group
In our first episode of the 2021 season of F&I Talk Outside the Box, EFG Trainer Dave Gibbs has a candid conversation with Jay Edwards, the Director of Finance for Bob Moore Auto Group out of Oklahoma City, Oklahoma, on how his auto group turned the challenges of conducting business during a pandemic into growth opportunities for the years ahead.Have questions you want to ask our trainers or want to join the podcast as a guest? Email us at [email protected].
Jan 13, 2021
17 min
Benefits of Bundled Products
Listen to EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Manager, Dave Gibbs, discuss the benefits of selling bundled F&I products. Learn how this helps streamline and simplify the F&I process.
Oct 14, 2020
5 min
Combating Fraud in 2020
Listen to a round-table discussion between EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Managers Jason Hash and Dave Gibbs concerning how to combat fraud in the dealership in 2020.They discuss the challenges of online retailing and how to verify identity when you don't see the customer, along with industry best practices.Learn more about EFG's training and compliance services here: https://www.efgcompanies.com/services/training-services/
Sep 16, 2020
7 min
Selling From 6ft Away
Have you been in a dealership and seen the F&I process lately with all the extra measures in place for COVID-19?It can be much more daunting to build confidence and put customers at ease from six feet away. But, it can be done!In this podcast, you'll hear from EFG Companies Training Manager, Dave Gibbs and EFG Vice President of Training and Compliance, Steve Roennau on how to build customer confidence in the F&I process with COVID-19 measures in place.
Aug 18, 2020
5 min
Distance Selling Opportunities
In this episode, EFG's Vice President of Training and Compliance, Steve Roennau, discusses how to maximize distance selling opportunities in the F&I department with EFG Training Manager, Jason Hash.
Jun 9, 2020
7 min
Making the Most of Traffic-Driving Consumer Protection Products
Do you know how to effectively use your dealership's complimentary services to benefit the F&I product presentation?Listen to EFG's F&I Talk Outside the Box Podcast to learn how to complimentary offerings benefit your dealership and the consumer.This podcast is brought to you by WALKAWAY from EFG Companies. Give your customers the confidence to buy TODAY with WALKAWAY! Learn more here: https://bit.ly/3doVUfO
May 14, 2020
6 min
Setting Yourself Up For Success with the Warranty Review
Do you speed through the warranty review or do you take the time to explain what it covers, and more importantly, what the manufacturer's warranty does not cover?Listen to our latest podcast with EFG trainers Jason hash and Dave Gibbs on how the warranty review can be used to set up your F&I product presentation.This podcast is brought to you buy WALKAWAY from EFG!See how you can give customers the confidence to buy TODAY with WALKAWAY: https://www.efgcompanies.com/products/debt-protection-products/walkaway-car-return-protection/
Apr 13, 2020
5 min
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