Send us Fan Mail AI initiatives rarely fail because the technology isn’t powerful enough. More often, they stall long before delivering measurable impact, stuck in pilot mode due to gaps in data readiness, architecture, and long-term sustainability. In this episode of Exchanges with Hitachi Solutions, I sat down with Evan Sotos, Senior Manager of Engineering, to break down the three most common hurdles that slow AI progress, and how organizations can move through them faster. From unclear dat...

Send us Fan Mail Modern data platforms are evolving—and speed, scale, and efficiency are becoming non‑negotiable. In this episode of Exchanges with Hitachi Solutions, host Matt Volke sits down with Evan Sotos, Engineering Manager for the Empower Data Platform, fresh off his return from NVIDIA GTC. Together, they explore how GPU acceleration is moving beyond AI and machine learning—and into the core of data engineering. The conversation dives into what Evan heard from engineers, partners, and ...

Send us Fan Mail The Future of Field Service: From Cost Control to Value Creation Field service is evolving—and value is the new metric that matters. In this episode, Ginny Lebeck, Michael Mendoza, and Boris Klimovitsky break down the biggest shifts shaping modern field service, from AI adoption to revenue‑driven transformation. Learn why leading organizations are moving beyond technology for technology’s sake and focusing on outcomes that drive real business impact. What You’ll Learn Why val...

Send us Fan Mail Why Should You Listen? FABCON is where Microsoft Fabric conversations stop being theoretical and start getting real. This year in Atlanta, Hitachi Solutions is on the ground at Booth 545, focused on one thing: helping organizations turn Fabric potential into practical, measurable outcomes. To kick things off, we recorded a special, on‑site episode of Exchanges with Hitachi Solutions, bringing together a few of the experts you can meet at the booth—and giving you a previ...

Send us Fan Mail This episode sets the stage for Microsoft FABCON 2026 by spotlighting the people, perspectives, and practical guidance attendees can expect at Booth 545. Host Matt Volke is joined by Philip Rainsberger and Mark Shoesmith of Hitachi Solutions to discuss how organizations are approaching Microsoft Fabric today—what’s driving adoption, where teams get stuck, and how to move from exploration to execution with confidence. Highlights: FABCON is where Microsoft Fabric conversations ...

Send us Fan Mail This episode demystifies AI agents, explaining how they differ from chatbots and showcasing their real-world impact in business applications. Chris Fairfax, Technical Product Manager for Industry Cloud at Hitachi Solutions, shares actionable insights on deploying agents to drive efficiency, empower employees, and unlock new value from enterprise data. Highlights: Agents are AI-powered tools that execute business processes, going beyond simple chatbots by leveraging multiple s...

Send us Fan Mail In this episode of Exchanges with Hitachi Solutions, host Ginny Lebeck joins Matt Volke, Chris Satterly, and Mark Shoesmith to preview FabCon 2026 in Atlanta. The conversation explores why FabCon has become a must-attend event for data and AI professionals, how customer expectations around data have evolved, and what organizations need to succeed on their AI journey. Drawing from real-world client conversations and healthcare use cases, the panel discusses Microsoft Fabric as...

Send us Fan Mail Generative AI has captured the imagination of the enterprise world—but the reality is more complex than the hype. In this fireside chat, Stuart Morris, Director of R&D at Hitachi Solutions, joined me to unpack the findings of MIT’s “Gen AI Divide” report and share practical insights from the front lines of AI deployment. The conversation begins with a sobering statistic: 95% of generative AI pilots fail to deliver measurable impact on P&L. But as Stuart points out, th...

Send us Fan Mail In this episode of Exchanges with Hitachi Solutions, host Matt Volke sat down with Evan Sotos, Engineering Manager for the Empower Data Platform, and Stuart Morris, Director of Research & Development, for a fast‑paced wrap‑up of their time on the ground at CES 2026 in Las Vegas. With Hitachi’s presence spanning IoT, mobility, digital cities, energy, and data innovation, the team shares firsthand observations from the world’s largest consumer electronics event and highligh...

Send us Fan Mail In this episode of Exchanges with Hitachi Solutions, Alex Rigaud, Vice President of Incubation Solutions, reports live from CES 2026 in Las Vegas, and explores the latest innovations on display at the world’s largest consumer electronics show and highlight how Hitachi Solutions is shaping the future of AI, data, and automation. You can meet Alex and the rest of our team at CES at North Hall Booth #8529. In this episode, you’ll hear Matt and Alex discuss: What it’s like to exp...