Show notes
Send us Fan Mail đ§ Episode 180: The AI-Ready Customer Experience Playbook with Ty Givens (Part 2) In Part 2 of this conversation, Ty Givens, founder of CX Collective and CX Collective Advantage, goes deeper into the human side of customer experience leadershipâwhere imposter syndrome, self-trust, and resilience collide with the demands of scaling in the age of AI. Ty shares openly about her own battles with feeling ânot ready,â what it really takes to trust yourself as a leader, and why somet...

