Is artificial intelligence the key to providing personalized financial advice for all? While companies like Credit Karma are tapping into AI’s vast potential to help customers manage their money, the technology also raises weighty questions about how to use it responsibly. In this episode, Credit Karma CEO Ken Lin speaks with Jennifer about how the company has embedded AI into its solutions, the biggest opportunities and challenges right now, and what an AI-enabled future might look like.

Diversity, equity, and inclusion initiatives across corporate America are facing a backlash from a growing chorus of voices. But as historically marginalized groups continue to fall further behind financially, creating a more equitable financial system has never been more urgent. So where do we go from here? Hear from Greg Cunningham, Senior Executive Vice President and Chief Diversity Officer for U.S. Bank, as he reflects on his own DEI journey and what it really takes to embed equity into business practices.

It’s been two decades since the Financial Health Network and a national movement to improve financial lives were founded. As we celebrate 20 years of creating financial change, what does the future hold? Listen in as longtime finhealth champions Ellen Seidman of the Urban Institute, Arjan Schütte of Core Innovation Capital, and Tilman Ehrbeck of Flourish Ventures reflect on our journey and what we can do next to make the biggest difference in financial health.

The road to financial health for all is long, and Financial Health Network President & CEO Jennifer Tescher has been walking it for almost two decades. In that time, she’s learned that lasting change requires diverse ideas and voices. She started EMERE Everywhere with that vision, and over the past year, she’s hosted finhealth visionaries making change across sectors. Listen to this special solo episode to hear Jen’s thoughts on the progress of financial health – and her hopes for the year ahead. 

Dr. Bechara Choucair grew up in Beirut in the midst of the Lebanese Civil War, raised by parents that created stability in an otherwise unstable time. What he learned then informs his current work as Senior Vice President and Chief Health Officer for Kaiser Permanente: Stable environments create better, more equitable outcomes. In this episode, Dr. Choucair explains how health systems can promote health by fighting back against financial insecurity, which he sees as the next great health crisis.

In 1992, John Hope Bryant brought a bus full of largely White corporate leaders to witness the disinvestment in South Central LA. This was the first big move for Operation HOPE, Inc., a nonprofit that John founded to empower underserved communities through financial literacy. In this episode, John and Jennifer discuss everything he’s learned in the 30 years since that first bus tour – including the importance of financial inclusion and building Black wealth.  

Tom Spann is no stranger to helping people tackle financial challenges without judgment. He founded Accolade in 2007 to help working Americans navigate their health benefits, then co-founded employee financial wellness company Brightside in 2017. He did so to shed light on what he sees as a critical, yet underserved, part of health equity: financial health. In this episode, Tom and Jennifer discuss the role employers can play in improving financial well-being and using behavioral science to make managing money easier. 

A longtime finhealth champion in the credit union industry, Gigi Hyland has spent her career empowering credit unions to work within their communities to address today's unique financial health challenges. In this episode, Gigi and Jennifer discuss how credit unions can better serve their members' financial needs, technology's role in building financial well-being, and the deeply intertwined relationship between physical health and financial health.

As a doctor’s son, Michael Hsu sees many parallels between the financial health movement and the goals of medicine: “The point is not to administer medicine. The point is to have healthy patients so that they can go about their lives.” He applies that perspective daily in his work as Acting Comptroller of the Currency. In this episode, Michael and Jennifer discuss how growing the federal government’s focus on finhealth can serve consumers and their communities while rebuilding faith in our institutions.

Holly O’Neill believes in the importance of building a consumer-first culture, having spent most of her career designing banking products and services around the true financial health needs of customers. Now, as president of retail banking for Bank of America, Holly joins Jennifer to discuss her work advocating for the financial health of consumers and the role retail banks can play in improving financial wellness.