Show notes
Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.Brands everywhere are struggling to compete during a shortage of skilled workers. By making skill and trade training more accessible, we can start to address one of the industry’s biggest challenges. Today we’ll hear Doug Donovan, CEO and Founder of Interplay Learning. Interplay is the global leader in online, Virtual Reality and 3D simulation training for the essential skilled trades. Guest Bio:Doug Donovan is the CEO and Founder of Interplay Learning, the global leader in online, Virtual Reality and 3D simulation training for the essential skilled trades. Interplay’s solution is more scalable and effective than traditional methods and is transforming how “hands-on” careers--like electricians, plumbers, maintenance and HVAC technicians--are accessed and trained. More than 1,500 companies are using Interplay to improve their businesses, and more than 175,000 professionals and students have used Interplay products to advance a technical skillset or start a career. Prior to Interplay, Donovan founded two software companies and developed a small ski area in Colorado. Donovan holds a BA from the University of Virginia, and an MBA from the Haas School of Business at the University of California, Berkeley.Timestamps:00:20 - What is Interplay Learning?01:12 - Doug’s journey14:42 - Solving for the skilled workforce shortage16:44 - The three Rs21:55 - The bet on VR31:37 - AI and Interplay37:23 - Future thinking45:58 - Sid’s takeawaysSponsor:ServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.Links:Connect with Doug Donovan on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website