On this episode, Melanie talks to researcher and author Bruce Tulgan about the soft skills gap in the workplace. Learn how you can cultivate soft skills in your business and why training soft skills is key to growth. Learn more about Bruce and access all of his publications—including Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today's Young Talent—at rainmakerthinking.com.   Music Credits: "Vienna Beat" by Blue Dot Sessions

On this episode, Melanie speaks with Dave Rosenberg, a former naval officer and current tactical leadership expert. Together they talk about the 2021 Young Retailer of the Year honorees, Dave's thoughts on leadership and his book and program by the same name, Locked on Leadership. Learn more about Dave and his thoughts on leadership at lockedonleadership.com.   Music Credits: "Vienna Beat" by Blue Dot Sessions

On this episode, Melanie talks to Zarmeena Waseem, the director of cybersecurity education for the National Cyber Security Alliance (NCSA). They talk about the types of cybersecurity incidents that small businesses are vulnerable to and how retailers can keep their data safe.   Learn more about the programs the NCSA offers at staysafeonline.org.   Music Credits: "Vienna Beat" by Blue Dot Sessions

On this episode, we're talking to Jackie Sacks, co-owner of Roundtop Mercantile, a hardware and grocery operation in central Texas. She talks about how she's been handling customer requests over the last year and insights into her decision to join the NHPA board of directors last fall.   Music Credits: "Vienna Beat" by Blue Dot Sessions

On this episode, Melanie talks to branding consultant Lara McCulloch about how to establish a brand for your business and strategies you can use to communicate it consistently across online and in-store experiences.   Music Credits: "Vienna Beat" by Blue Dot Sessions

On this episode, Melanie talks to Mike Kokesh, co-owner of Gopher Ace Hardware in Minnesota. He talks about how important project management and planning was for him and his team as they opened a second store location in 2020.   Music Credits: "Vienna Beat" by Blue Dot Sessions

On this episode, Melanie talks to master beekeeper Chuck Dailey for all of the details on caring for bees, from products to get started to what’s in your yard.

On this episode, NHPA managing editor Melanie Moul talks to NHPA senior designer Aubrey Smith about updates to the magazines and the association’s new approach to content development and delivery in 2021.

On this episode, we talk to NHPA executive vice president Dan Tratensek about how the pandemic impacted the industry, highlights from this year's Market Measure report and what he's looking forward to most in 2021.

On this episode, we're talking to president of Steve's Ace Hardware, Sara Carpenter about her family's business and how she came to own her parents' business they started more than 30 years ago.