If you buy a new TV and when you remove the packaging at home, you discover the screen is cracked, who is responsible? Well, that depends. Best to get clued up on how to avoid such a horror show in the first place. Wendy Knowler explains how in today’s Consumerwatch.

What if your Valentine's Day flowers are delivered late?

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.