Up to now, South African Airways has allowed its passengers to check in a bag or suitcase plus certain sports gear, including bikes, golf clubs, horse saddles, and sailing equipment, at no extra charge.

If the cap doesn’t fit, you have no right of return at all

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.