Want to whinge about a company on social media? Here’s what not to do, writes Wendy Knowler...

Wendy Knowler on Vodacom data scam WhatsApp alert

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.