Ecosystem Aces
Ecosystem Aces
WorkSpan
Jeff Mattan: The Critical Role of Partner Ops Driving Partnership Transformation
28 minutes Posted Jan 9, 2024 at 9:00 am.
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Establishing partnerships is pivotal for business growth. However, the significance of not only cultivating these alliances but also ensuring their appeal to both prospective and existing partners is equally crucial as building the partnerships.

In today’s episode, we are joined by Jeff Mattan, VP, Global Partner Programs and Operations at BeyondTrust, who shares insights from his over 17+ years of experience designing long-term, high-impact channel partner programs — and how using a strategic and communicative approach has helped him pave the way for success across several companies. Through his unique perspective, Jeff has been able to incentivize partner programs —through technical enablement, certifications, and workshops— and increase registrations up to 200%.

Join us as we discuss:
  • BeyondTrust's shift from a legacy transactional channel to an ecosystem providing value to customers
  • How Partner Operations can play a critical role in driving change internally and with partners
  • The importance of cultivating effective communication to internal stakeholders
  • Jeff’s “launch and learn” approach

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