Ecosystem Aces
Ecosystem Aces
WorkSpan
Marc Monday: Delivering Customer Value Through Partnerships
32 minutes Posted Mar 21, 2023 at 8:00 am.
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Show notes
Your customers want everything to just work. No hassle. No fuss. Just simplicity.

Yet, delivering simplicity in the customer experience takes learning to manage a whole host of complexity behind the scenes your customer never sees.

In this episode, we’re speaking with Marc Monday, Vice President, Global Strategic Partnerships at Sage, about the best ways to manage — and reasons to introduce more — complexities in your partnership program.
Join us as we discuss:
  • The importance of understanding your customers’ needs to meet them where they are
  • How to deliver value as quickly as possible to your customers
  • The best tools and systems for keeping tracking your partner network in a complex ecosystem

Here are some additional episodes featuring other ecosystem leaders that might interest you:

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