Show notes
In this special episode of the eCommerce MasterPlan Podcast, Chloe Thomas shares a panel discussion from a recent webinar focused on one big question: How can eCommerce brands grow both sales and profits in 2026? Chloe is joined by three expert voices from very different areas of eCommerce – promotions, CRO and experimentation, and growth strategy – to explore what’s really driving performance right now. From intelligent offers and smarter discounting to experimentation, retention, and measuring what truly matters, this is a practical, insight-packed conversation designed to help you grow more efficiently in 2026. Hit PLAY to hear: Why most brands are losing money with discounts (and how to fix it) 💸 The simple shift that separates demand creation vs demand capture 🎯 How to stop pouring budget into a “leaky bucket” of customers 🪣 The truth about conversion rate – dead metric or still king? 📊 How to grow sales AND profit at the same time (yes, really) 📈 The #1 mindset top brands use to consistently improve performance 🧠 Key timestamps to dive straight in: [07:55] Intelligent Offers [19:15] The advice I've been giving most often to brands to help them improve their profits is... [27:00] How to measure success? KPIS, Metrics, Benchmarks and more [35:00] CRO improvements are the only way to improve ALL your marketing performance [44:26] You CAN grow profits and sales at the same time [52:30] Final takeaways Full episode notes here: https://ecmp.info/593---Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your ProfitsGet all the links and resources we mention and join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsorAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
