1. Channels that work the best for selling directly to consumers (DTC)? 

 2. Metrics that are determinants of an uptick in revenue 

3. Shipping is a game-changer when it comes to delivering live plants. What's your secret sauce? 

4. After-care is super important for enhancing customer relationships. What does your post-purchase strategy look like? 

5. Customer service has been a huge propeller for your growth. How do you manage a robust and responsive customer service team? 

6. What would be your #1 advice to eCommerce business owners to have a great holiday season?