In this episode of the eCom Logistics Podcast, recorded live from the Manhattan Momentum Conference, host Ninaad Acharya dives into the world of AI-driven logistics with Ravi Maganti, Director of Technical Services at Manhattan Associates, and logistics veteran Drew Mastin. The conversation explores how cloud-native platforms are revolutionizing warehouse management by moving beyond traditional configurations to more dynamic, adaptable solutions. Ravi introduces two groundbreaking AI tools—Maven and Assist—that enhance customer service and streamline warehouse operations. The episode also delves into the challenges of implementing AI, such as mitigating AI hallucinations and ensuring data security, while discussing the future potential of these technologies to dramatically improve efficiency and speed in logistics management.