eCom Logistics Podcast
eCom Logistics Podcast
Fulfillment IQ, Ninaad Acharya, Dan Coll
Get the inside perspective on how successful supply chain technology companies and e-commerce fulfillment providers win in today's competitive landscape. eCom Logistics Podcast gives you insights from the top leaders and experts to get you the answers to your most pressing supply chain issues.
Why Yard Management Is the Last Broken Node in Supply Chain
The yard sits between transportation and warehousing, but remains one of the least modernized parts of the supply chain. In this episode, Darin Brannan, CEO of Terminal Industries, explains why yard operations have stayed manual, how congestion and poor visibility create cascading delays across the network, and why that’s becoming a real constraint for operators. The conversation goes beyond visibility into what actually changes when AI is applied in production. From faster gate check-ins and real-time asset tracking to workflow orchestration and autonomous decision-making, this episode breaks down what “Smart Yard 3.0” looks like in practice. It also explores the broader impact of yard performance on warehouse throughput, carrier coordination, and system-wide efficiency—along with emerging use cases in security, fraud detection, and damage tracking. If you’re investing in WMS, TMS, or automation but still seeing friction in operations, this episode will help you understand where the bottleneck might actually be—and how to approach it.
Apr 22
30 min
From AI Pilot to Production: PepsiCo Lab’s Innovation Playbook
AI experimentation is no longer enough. Enterprise operators must move from sandbox pilots to scalable production systems. In this episode, Anna Farberov, GM of PepsiCo Labs, breaks down how digital twins delivered measurable throughput and CapEx impact, how to eliminate corporate bottlenecks, and why pilot purgatory destroys credibility. The core thesis: Innovation must be measurable, scalable, and operationally integrated — or it doesn’t count.
Mar 11
25 min
Meeting the AI-Empowered Consumer: Logistics Strategy in a Comparison-Driven Economy
Live from Manifest 2026, Ryder leaders break down what’s real vs hype in AI and warehouse automation. They explain why AMRs are becoming a commodity, why the “secret sauce” is software + data ownership, and how Ryder is approaching agentic AI through focused use cases like labor planning. The stakes: consumers now want fast + free + cheap, and 3PLs must deliver with automation, analytics, and operational excellence.
Mar 4
30 min
Laura Ritchey, CEO of GEODIS in Americas, on Building Agile 3PL Operations That Scale
In this live conversation from Manifest 2026, Laura Ritchey, CEO of GEODIS Americas, breaks down how logistics expectations have shifted from pure speed to a three-way balance of cost, speed, and quality. She explains why “agility” is more than a buzzword, how 3PLs must design flexible platforms for both enterprise and high-growth brands, and why real strategic partnerships begin when things go wrong, not when SLAs are green.
Feb 23
19 min
What Supply Chain Leaders Are Re-Thinking Ahead of Manifest 2026
As supply chain leaders head into Manifest 2026, decisions feel heavier, margins tighter, and execution more complex than ever. Leaders from Manifest, Glossier, and ID Logistics share how they’re recalibrating strategy, rethinking AI adoption, and leading teams through volatility as they prepare for the year ahead.
Jan 5
30 min
Connected Commerce: How OnX Is Redefining Fulfillment in the Age of AI
Kelly Goetsch returns to the eCom Logistics to unveil OnX, a groundbreaking fulfillment network standard built on MCP. They discuss the need to break down commerce and logistics silos, the rise of AI-driven commerce, and how OnX is poised to redefine order connectivity across brands, platforms, and 3PLs.
Nov 18, 2025
31 min
How to Turn Fulfillment into a Growth Engine: Patrick Allard’s Playbook
Patrick Allard, President of Fulfillment Services at Essendant, shares two decades of logistics and e-commerce fulfillment expertise. He breaks down connected commerce as a strategic imperative, discusses the tech and operational challenges in modern fulfillment, and reveals when to scale vs. stabilize 3PL operations amid evolving customer expectations and market dynamics.
Oct 29, 2025
28 min
After De Minimis: Krish Iyer’s Strategy for Peak-Season Cross-Border Costs
Krish Iyer, VP of Global Partnerships at EasyShip, returns to break down the critical shifts in cross-border e-commerce logistics for 2025. From tariff changes and returns strategy to carrier surcharges and AI-driven warehouse optimization, this episode delivers a clear-eyed view of how brands can navigate today’s international shipping turbulence and prepare for peak season success.
Sep 22, 2025
32 min
How ThredUp Processes 100,000 Items a Day with AI and Automation
How do you scale resale operations to more than 100,000 items daily? In this episode, ThredUp’s Dan DeMeyere explains how the company evolved from a peer-to-peer startup into an AI-powered resale giant. You’ll learn about the pivotal operational shift that eliminated seller friction, the automation breakthroughs behind the world’s largest clothing carousel, and how AI search transformed the way customers shop secondhand. Join us live at Shoptalk Fall in Chicago, Oct 16–18 — Grab your tickets today: https://fall.shoptalk.com/tickets
Sep 8, 2025
43 min
Rethinking Supply Chain & Ops at Scale: Lessons from Erin Chamberlin, Topgolf COO
Topgolf COO Erin Chamberlin shares the operational frameworks, cross-functional collaboration, and culture that power 97 venues delivering consistent player experiences through supply chain agility, innovation, and inclusive leadership.
Jul 28, 2025
30 min
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