
In this episode, it's time to put your knowledge to the test, reflect, and create action plans for an even safer future.
Oct 22, 2023
27 min

In this episode, we will delve into the significance of adaptability and continuous learning, discuss strategies to keep up with regulatory changes and offer tips for excelling in these crucial areas.
Oct 15, 2023
39 min

This episode explores why creating a culture of open communication is vital, how to respond to safety incident reports effectively, and offers practice exercises.
Oct 8, 2023
47 min

In this episode, we will explore why these practices are non-negotiable in your role as a multi-unit manager and how they can help protect your stores, employees, and customers.
Oct 1, 2023
1 hr 5 min

This episode will explore the key elements of designing effective employee training programs for the safety and well-being of employees across multiple convenience stores.
Sep 24, 2023
47 min

In this comprehensive episode, we'll walk you through the process of creating adaptable compliance checklists and provide practical exercises to help you tailor them to different store layouts.
Sep 17, 2023
46 min

In this episode, we'll delve into regulations, your legal obligations, and the key federal and local health and safety regulations that matter most to your convenience store network.
Sep 10, 2023
48 min

In this episode, we'll explore the significance of merchandising, its scope, and how it profoundly impacts customer behavior and sales. Additionally, we'll provide insights on the shift in mindset and approach required to navigate the complexities of multi-unit management and achieve operational excellence.
Sep 3, 2023
1 hr 20 min

In this guide, we'll delve into the core aspects of convenience store operations, focusing on inventory management principles, cash handling techniques, common challenges, mindset shifts, and thought-provoking questions to keep you ahead of the curve.
Aug 27, 2023
51 min

In this episode, I will provide an introduction to convenience store operations and an industry overview for district managers and trainees. I'll touch on frequently occurring issues that multi-unit managers face, along with the mindset and approach key to transition from one store to many. I will touch on many aspects that new multi-unit managers may need to be aware of.
Aug 21, 2023
53 min
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