Show notes
Brian Duncan is the Director of Business Development at HungerRush. We live in a golden age for food delivery but it can also be overwhelming with all the options. Brian wants to make sure that ordering online becomes simpler than ever. He sits down with host and fellow disruptor KJ Helms to talk about how he is disrupting the restaurant industry.
Takeaways:
The biggest problem in tech startups is that people overcomplicate the solution to the problem. Consider high tech solutions for low tech problems.
COVID has only expedited how many people are leaving the restaurant industry.
We are overloaded with apps for each individual place to order, hence why Grubub and Uber Eats have taken off.
The bigger restaurants can pay more money to be higher up on search results why smaller companies can’t keep up and that pushes them down the google list.
Text based AI can learn based on the amount of data that is put into it. So the more often you text an order, the more it learns and it will correct any mistakes in an order.
Text based ordering can be easier than calling to place an order if you are in a noisy environment, and the AI will remember your last order as well.
50% of all restaurants could be virtual by 2030. Human interaction will be limited to a special occasion.
Quote of the show:
Links:
LinkedIn: https://www.linkedin.com/in/brian-j-duncan/
Company Website: https://www.hungerrush.com/
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