Isabel talks with Sherri Stigler, Training and Operations Manager for Waukesha County Communications. They discuss Sherri's background in emergency communications, how giving emergency dispatchers closure reduces burnout, and tips for implementing a similar program in your center.
For Your Information:
An article Sherri wrote about the study: https://iaedjournal.org/black-hole-no/
&quot;Providing Dispatchers 'The Rest of the Story'&quot; research poster: https://aedrjournal.org/providing-dispatchers-the-rest-of-the-story/
Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

The Heart of the Matter with Dr. Chris Olola

“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.