Isabel talks with Dawn Faudere, Operations Supervisor at Johnson County Emergency Communications, and Rich Lindfors, Total Quality Improvement Manager at Richmond Ambulance Authority. They discuss what it's like to be an amateur in research, the studies they conducted at their individual centers, and the research workshop at Navigator.
Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Respect Resistance with Mike Taigman

“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.