In this episode of Digital Marketing Master, host Abby sits down with Kim Howard, a seasoned marketing professional with over thirteen years of experience in the field. Kim shares her journey from journalism to marketing and how her passion for creativity and data led her to her current role as Director of Marketing and Digital Strategy at Remington Hotels. They discuss the challenges and trends in the hospitality industry post-Covid and the importance of building meaningful connections with customers. Join us as we dive into the world of marketing, customer engagement, and the human aspect of hospitality.