Internet-based "work alone together" options make COVID-19 social distancing doable for many businesses. If you're used to working in-person with coworkers and/or customers, moving to a virtual format means that you cannot rely on eye contact or body language signals to make sure people are listening. But whether in-person or virtually, we cannot be certain that someone is paying attention just because they are present in a room. However, when the content presented is relevant to those receiving it, chances are you'll have the attention and engagement of your audience.