It’s important to consistently do chart audits so that you can track your active patients, inactive patients and new patient data. Wherever your referrals come from, make it count. Show your appreciation. Share your questions and Amy L’Ecuyer will answer you! Fill out my Wufoo form! [...]

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Every time you lose a patient it costs you time and money to replace them, so build on your patient relationships. A smile received makes the receiver feel good and the sender feel good. Everyone is either a customer or a potential customer, so make it a point to greet them. Share your [...]

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The hygienist is the influencer when it comes to patient care and patient retention in your practice. It’s important to not talk too clinically in front of the patient. Share your questions and Amy L’Ecuyer will answer you! Fill out my Wufoo form!

Make sure your conversations are specific to the outcomes you want, such as the outcome of the patient’s dental treatment. The best time to get the message across to the patient is at the end of treatment and during the handover, so it’s important that everyone is on the same page and the message [...]

This post's average rating is: 5

This post's average rating is: 5

A dentist should only do what the dentist can do, other tasks should be handled by team members. As the dentist, you should reach out and call your patient ahead of time to learn more about them. Share your questions and Dr. Moffet will answer you! Are you a member? If [...]

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