Show notes
Expand The Mastermind: Apply Here
Dear Diary,
Today, we are opening the pages of my diary. In this episode we chatting all about delivering and the power of focusing on your client experience. In this episode, I share with you what I do to get clients that resign year after year, what it takes for you to implement a great client experience, and why you need to focus on it more. Enjoy.
Love,
Demi
You Will Hear:
- How I decide who to hire and how their client relationships are
- Remembering that every single person that comes into your space is a big deal
- A message from me to my clients
- Why I put so much emphasis and care into my client experience
- What you should focus on as you build your business, programs, and courses
- Who I choose to bring onto my space and why making money isn’t a reason to be in this industry
- The power of word of mouth marketing and how to actually get this marketing
- Reasons clients resign and how to implement this in your business
- Get clear on the expectations and set them clearly with possible clients
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