
Hear Workforce Transformation Global Discipline Lead, Matt Roberts, and Workforce Transformation Digital Strategist, Cathy Galecki share how Dell Technologies Services Persona Research has shown that the way people are working has changed. They share findings of remote workforce trends and how IT should adjust to provide a better end-user experience.
Learn more at DellTechnologies.com/Personas
Oct 9, 2020
11 min

Hear Dell Technologies Services Cybersecurity Technical Design Architect, Walter Ray, share his thoughts on long term and emerging cybersecurity trends resulting from an increase in the remote workforce. He also shares his Top 3 priorities for CISOs and how Dell Technologies Services can help.
Learn more at DellTechnologies.com/EndpointSecurity
Sep 24, 2020
14 min

Hear Dell Technologies Deployment Services’ Product Manager, Lorianna Kelley, and Director of Product Management, Steven Seserman, share observations about how the shift to a remote workforce has impacted customers from an infrastructure perspective, and how this has introduced new challenges for organizations as they strive to deliver significant IT transformation. They also provide examples of how Dell Technologies Services responded to our customer’s changing needs, specifically how Residency Services delivers significant value, across both IT and business outcomes.
Learn more at DellTechnologies.com/Residency
Sep 3, 2020
11 min

Hear Dell Technologies Services’ SupportAssist Enterprise Product Manager, Lindsay Gustafson, and Support Assist Client Product Director, Victor Lopez, discuss how the shift to a remote workforce has impacted connectivity and the need for organizations to remotely monitor and manage their environment and systems. They also provide examples of how our customers are benefitting from the SupportAssist platform, enabling them to connect their Dell Technologies products, providing proactive and predictive insights. Learn more at DellTechnologies.com/SupportAssist
Aug 20, 2020
11 min

Hear Dan Oldroyd, Director of Client Deployment Services for Dell Technologies, walk through the key elements that organizations should consider to ensure productivity for their end-users and IT staff now that supporting a remote workforce becomes a longer-term requirement. He also shares how Dell Technologies Services can help customers by applying our expertise, best practices and automation to deliver meaningful business outcomes. Learn more at DellTechnologies.com/WorkFromHomeServices
Aug 6, 2020
11 min

Hear Dell Technologies Services Product Group Development Lead for Managed Services, Shawn Jagodzinski talk about the challenges that customers are facing as they shift to a remote workforce. He shares recent examples of customer success stories and how Dell Technologies Services can support our customers with a managed services offer that leverages industry leading AI technologies to deliver exceptional end user support and device management from a team of experts. Learn more at DellTechnologies.com/ProManage
Jul 23, 2020
11 min

Hear Dell Technologies Services Workforce Transformation Global Discipline Lead, Matt Roberts share his thoughts on maintaining productivity while working remotely using popular tools like Microsoft Teams and OneDrive. Matt also shares tips for how organizations can adopt these tools quickly, as well as some best practices for the long term, and how Dell Technologies can help. Learn more at DellTechnologies.com/Office365
Jul 8, 2020
10 min
