Dive into the latest episode of the DrivingSales Defining Leadership podcast, where hosts Bart Wilson and J.D. Mixon welcome Team Development Consultant, Armand Hebert. Together, they unravel the intricacies of hiring the right team members and developing leadership skills that elevate productivity beyond current benchmarks. This episode is a treasure trove for modern automotive dealerships aiming to enhance their workforce, focusing on understanding and leveraging core motivators to assemble teams that not only meet but exceed expectations.Discover why technical skills only account for 15% of workplace success, while the lion's share hinges on people skills. Learn the art of hiring for behavioral styles aligned with job descriptions and the significance of training employees in ways their behavioral style learns best for quicker ramp-up times and heightened productivity. Armand shares his expertise in navigating the diverse motivators and values that underpin effective team development and hiring strategies.Whether you're struggling with culture fit, motivation techniques, or refining your sales process, this episode offers invaluable insights.Be sure to Like, Share, and Subscribe to our channel to stay in the loop.Learn more at www.DrivingSales.comMaximize Performance: The right management processes will close more deals and keep guests coming back. Drive more volume, gross, and CSI without more marketing or inventory expenses.Strengthen Culture: Execute your processes more consistently by automating your people strategy, training consistently, and holding your team accountable.Increase Retention: Stop the revolving door by providing new employees with career visibility, professional training, and a path to succeed from day one.Accelerate Growth: Ramp up new employees from new-hire to top-performer much faster with our automated orientations and career mapping. Get your employees producing quickly!

Dive into the heart of dealership dynamics with the latest episode of the DrivingSales Defining Leadership podcast. Join hosts Bart Wilson, J.D. Mixon, and Craig Wilson as they unravel the essential components of a successful Business Development Center (BDC) through the lens of leadership and strategic management. This episode zeroes in on the transformative power of scorecards for BDC agents and the pivotal role they play in dealership operations.Our experts dissect the intricacies of BDC metrics, from appointment settings to CRM task completion, offering a treasure trove of insights for dealerships eager to refine their approach and skyrocket their success. As you listen, you'll discover the delicate balance between performance indicators and the art of effective scorecard implementation. Whether you're a seasoned dealership manager or just stepping into the world of automotive sales, this episode is your roadmap to enhancing your BDC team's efficiency and impact.Chapter List:0:00 - Introduction0:36 - Importance of BDC Scorecards1:09 - Key Metrics for Success3:12 - Performance Indicators Debate9:09 - Scorecard Implementation Strategies14:31 - Enhancing BDC Operations19:19 - Wrap-Up and Closing RemarksBe sure to Like, Share, and Subscribe to our channel to stay in the loop.Learn more at www.DrivingSales.comMaximize Performance: The right management processes will close more deals and keep guests coming back. Drive more volume, gross, and CSI without more marketing or inventory expenses.Strengthen Culture: Execute your processes more consistently by automating your people strategy, training consistently, and holding your team accountable.Increase Retention: Stop the revolving door by providing new employees with career visibility, professional training, and a path to succeed from day one.Accelerate Growth: Ramp up new employees from new-hire to top-performer much faster with our automated orientations and career mapping. Get your employees producing quickly!

In this enlightening episode of "Driving Sales: Defining Leadership," hosts Bart Wilson and J.D. Mixon are joined by Sean Kelley, CEO of Car Motivators and bestselling author of "Learn to Coach, Learn to Lead." Diving deep into the essence of effective leadership within the automotive industry, Sean shares invaluable insights on coaching, leadership, and the transformative power of understanding and implementing feedback. Drawing parallels from military strategies to everyday dealership management, this episode unveils the critical role of communication, recognition, and tailored coaching in fostering a thriving, motivated team. Whether you're a seasoned manager or aspiring to lead, Sean's expertise offers a roadmap to elevating your leadership skills and driving unprecedented success.For tailored human capital management solutions, especially within the automotive sector, visit www.DrivingSales.com. Connect with our hosts, Bart Wilson and J.D. Mixon, on LinkedIn to explore innovative strategies for your dealership's growth.

Join hosts J.D. Mixon and Bart Wilson on the Driving Sales Defining Leadership podcast, brought to you by DrivingSales.com, as they explore the transformative power of leadership and coaching in the automotive industry. In this insightful episode, they are joined by Sean Kelley, CEO of CarMotivators (CarMotivators.com) and best-selling author, known for his dynamic approach to leadership and coaching within the automotive sector.Delve into Sean's unique journey from a U.S. Army Special Operations combat veteran to a pivotal figure in the automotive world, where his military experiences shape his leadership and coaching philosophies. Discover how Sean's transition into the automotive industry led to groundbreaking sales strategies and leadership techniques that have propelled dealerships to new heights.This episode is a must-listen for automotive professionals seeking to enhance their leadership skills, foster a culture of coaching, and drive exceptional team performance. Whether you're a manager aiming to inspire your team, or an executive striving for business growth, Sean's insights and the experiences shared by J.D. and Bart offer valuable lessons on the impact of effective leadership and coaching.For more insights and discussions on leadership within the automotive industry, visit DrivingSales.com. Engage with a community of like-minded professionals, contribute to forums, and stay ahead with the latest industry trends and strategies.

In this episode of "DrivingSales Defining Leadership," hosts J.D. Mixon and Bart Wilson discuss the evolution of leadership and the essential traits required in today’s dynamic environment. Our special guest, Gail Rubinstein, Founder & CEO of Retail Resilient, brings her unique insights and experiences to the table, enriching the conversation with practical examples and personal anecdotes.The episode delves into the concept of resilience, both personally and professionally, exploring its definition, importance, and how it can be nurtured and developed within a team. Gail shares her journey and the challenges she faced, providing a real-world perspective on resilience in business. J.D. and Bart contribute their thoughts on the necessity of resilience in the auto industry, particularly in the face of rapid technological changes and market shifts.Listeners will also gain valuable insights into the effective use of social media and AI in sales, with practical advice on how sales teams can adapt and thrive in the digital age. The discussion touches upon the balance between technology and personal touch in customer interactions, emphasizing the importance of human connection in a tech-driven world.This episode is a must-listen for anyone in the auto industry, as well as leaders and professionals from various sectors who aim to foster resilience in their teams and adapt to the ever-changing business landscape.Learn more about DrivingSales at DrivingSales.com and explore Retail Resilient at retailresilient.com.Tune in to "DrivingSales Defining Leadership" for more insights into the art of leadership.------DrivingSales is a dynamic and innovative platform dedicated to empowering the automotive industry through cutting-edge insights, education, and community collaboration. Established as a go-to resource for automotive professionals, DrivingSales offers a wide array of tools and services, including industry research, best practices, cutting-edge strategies, and an extensive network of industry experts and leaders. Our mission is to help dealerships and automotive professionals navigate the ever-evolving landscape of the auto industry with confidence and expertise. Stay ahead in the competitive world of automotive sales with DrivingSales – where knowledge meets implementation. Our CEO is Jared Hamilton. Learn more about DrivingSales at DrivingSales.com.

Welcome to DrivingSales' "Defining Leadership" podcast, where we explore the evolving landscape of leadership in the automotive industry. Hosted by Bart Wilson and J.D. Mixon, this podcast offers a fresh perspective on the challenges and opportunities facing dealership employees at all career stages.In this episode, J.D. and Bart delve into the findings of our post-pandemic talent market research project, shedding light on key takeaways and their impact on Millennial and Gen Z employees in the automotive sector. They discuss the current job market's dynamics, the gap between available jobs and qualified candidates, and the nuances of employee satisfaction and engagement.Our hosts also share personal anecdotes, providing a unique window into their journeys in the automotive industry. J.D., humorously dubbed a "geriatric millennial" by his wife, and Bart bring their diverse experiences to the table. They candidly discuss the challenges and cultural shifts within the automotive world, especially in the context of dealership careers being traditionally viewed as fallback options rather than destinations.This episode is a must-listen for anyone interested in understanding the modern automotive job market and the shifts in employee expectations and attitudes. Whether you're a dealership employee, manager, or just someone interested in the industry's future, "Defining Leadership" offers valuable insights and strategies for navigating these changing times.For more insights and discussions, visit our website at DrivingSales.com and join the conversation in our community. We're excited to engage with you and explore how we can collectively define and shape the future of leadership in the automotive industry.

In this episode, we review the criteria that make up a good quota, such as combining effort and performance quotas. We also talk about the five filters and use them to build a salesperson scorecard.Presenters: Bart Wilson, DrivingSalesJ.D. Mixon, DrivingSalesCraig Wilson, DrivingSales

In this episode of the Dealership HCM podcast, Bart and Jason discuss how to get started creating a new hire orientation process. They’ll share the specific steps to launching this process and what you need to consider to make it stick at your store. Notes:5 things to consider:- What do I need them to know- How long should the orientation take- How do I train them- How do I prioritize the training- Who is accountableLearn more about the DrivingSales Master Certification here:https://bit.ly/3qhRL2OClick here for more info about DSES 2021:https://bit.ly/3vo60FX

In this episode of the Dealership HCM podcast, Bart and Jason sit down with Peter Cooper, President/CEO of Lexus of Lehigh Valley. Peter gives us a 50,000 ft view of where the industry is headed and shares best practices to navigate through the issues of today. Don’t miss this episode!Notes:Learn more about the DrivingSales Master Certification here:https://bit.ly/3qhRL2OClick here for more info about DSES 2021:https://bit.ly/3vo60FX

Discover the framework for an effective new orientation process you can implement at your store. In this episode of the Dealership HCM podcast, Bart and Jason share the steps to create a system for training and developing new hires and how this process is key to securing a competitive advantage in today’s landscape. Listen today!Notes:Learn more about the DrivingSales Master Certification here:https://bit.ly/3qhRL2OClick here for more info about DSES 2021:https://bit.ly/3vo60FX