Data-Smart City Pod
Data-Smart City Pod
Data-Smart City Solutions
Personalizing Government at Scale: Denver's AI Strategy
25 minutes Posted Feb 4, 2026 at 3:22 pm.
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Show notes
Host Stephen Goldsmith sits down with Suma Nallapati, Chief AI and Information Officer for the City and County of Denver, to explore how Denver is using generative AI to collapse bureaucracy and make government fundamentally more responsive to residents. Nallapati discusses Denver's Sunny AI platform, why combining the CIO and AI officer roles eliminates unhealthy friction between innovation and caution, and why the real opportunity of GenAI lies in freeing public servants from repetitive tasks so they can focus on the human connection that drew them to public service in the first place. Nallapati emphasizes that AI is a tool in government's toolbox—one that succeeds only when paired with ethical frameworks, transparency, and a relentless focus on resident outcomes rather than technology for its own sake.