The CXPod
The CXPod
Merete Medle & Joanna Carr
English Episode: CX Podden med Kristine Marhilevica Johansen, Global Director/Head of Customer Support at Ardoq
31 minutes Posted Apr 27, 2023 at 4:00 am.
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Meet Kristine, from Latvia, living in Norway working for international Ardoq as their Global Director of Customer Support.
This weeks CX position: https://www.linkedin.com/mwlite/jobs/view/3552253706?referenceId=GxHCbRuz1HZOJJrXKjThqg%3D%3D&eBP=CwEAAAGHvx31ogY7dv5oFQUhrYkNI2jCa0W4o32dK7g0pG_jQb-nTCYerSv4UK79QKF8hxC5wXM-IXZNQhq_qjdWEGiebuvmeGcqVS-2DxzLPjMahhF-QNWTNTlTEx01uNbI4ZBbGTG54rFSjnCG8xa_9NVtkvGpcOWYPKluvtHu0UqW8eBXuQdakjVBooftdd_1XrOeNAIkCd8KiIlT-x7fKqADtljNQHPKkWGSzoOXWr4RvedtB0xyx5TfEqHcE5rV3fjQdzgIUIbplsy85vn5Da-T1w7bvNnGrMVErlAmn2kmZinSITdAKJ7AnB3TVJd0FGES_xHIGCjSrWY-tWhnfLWbgQJxSYtr2uRs9CpzvqMz7Vt2dbxQcDexRd8f
In this episode we're diving into the topic of customer support and service in B2B, where Kristine shares some exciting insights on how a Norwegian-founded Enterprise Architecture Company scaled their customer service and support to meet the demands of their impressive international growth.