Merete har blitt syk, dermed er ukens episode et soloshow med Joanna, hvor hun kommer med tips til hvilke kvaliteter man trenger som CX leder! CX podden tar nå en liten juleferie, før vi er tilbake på nyåret med gjester, mange spennende temaer og annet CX relatert!&nbsp;
Ukens CX stilling finner du her: https://www.linkedin.com/jobs/view/3363277702&nbsp;
 
Og Joannas e-bok kan du laste ned gratis her: https://info.allegro.no/last-ned-cx-ebok

CX podden - 2022 oppsummert, hvilke trender trodde vi skulle komme og hvordan gikk det?

Merete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry.
 
Joanna Carr: Her CX expertise encompasses guiding businesses with strategic CX direction, pioneering CX program development, and fine-tuning B2B and B2C journey optimisation. Besides her consultancy work she contributes to CX literature, and serves on the Advisory Board at IHM Business School in Stockholm.