Tune in to this week's episode of CX on Point, when Ken Epstein from Precision Point speaks with Daniel Roth. Discover how DispatchHealth is transforming healthcare by offering urgent care in the home. *This episode was previously recorded.

In this week's episode of CX on Point with Ken Epstein, we dive into the power of using technology to gain insights into customer experience and employee experience with Graham Tutton, CX Consultant at GTT & Associates.

In this episode of CX on Point, we are bridging the gap between the government and the CX industry with Evan Davis, SVP at Maximus. This informative and engaging conversation touches on the challenges and solutions of providing quality customer support today and how our government agencies are leveraging AI to create better experiences.

In this episode of CX on Point podcast, Kenneth Epstein explores the revolution underway in sourcing with procurement and business operations leader Timothy Cronin.

On this week's CX on Point, Precision Point Luminaries Ken Epstein and David Epstein speak with CX Expert Brian Brueckman on the power of partnerships, finding the right sourcing solutions, and cultivating a buyer-centric approach.

Tune in to this week's episode of CX on Point, when Ken Epstein from Precision Point speaks with Troy Belden, the Chief Operating and Chief Technology Officer at CareTalk Health, a trailblazer in Clinical Process Outsourcing. Discover the future beyond telehealth and explore the booming world of virtual healthcare. Don't miss this captivating conversation about the next big innovations in healthcare!

In the 2nd part of our conversation, we're thrilled to welcome back Alan Wheatley, a true healthcare CX visionary. As a former executive at Humana, Alan oversaw their Medicare and Medicaid business, making him a leader in this industry. Alan joins us in a dynamic conversation with Ken Epstein, a partner at Precision Point Partners. Tune in for an engaging episode filled with expert analysis and fresh insights into the healthcare industry.

Join us for an inspiring episode of the CX on Point podcast, featuring bestselling author, speaker, and leadership expert Kyle McDowell. Hosted by Ken Epstein, this week's episode dives into the wisdom behind Kyle's acclaimed book, "Begin with We: 10 Principles for Building and Sustaining a Culture of Excellence." Discover Kyle's powerful insights on leading with purpose and the crucial role of fostering a positive corporate culture. This motivational-packed conversation will leave you with actionable strategies to create a leadership legacy you can be proud of. Don't miss out on this opportunity to learn from one of the best in the business! Hit that play button and elevate your #cx #leadership game!

Welcome back to CX OnPoint with Precision Point Partners! In this episode, we're thrilled to welcome Alan Wheatley, a true healthcare CX visionary. As a former executive at Humana, Alan oversaw their Medicare and Medicaid business, making him a leader in this industry. Alan joins us in a dynamic conversation with Ken Epstein, a partner at Precision Point Partners. Tune in for an engaging episode filled with expert analysis and fresh insights into the healthcare industry. Don't miss it!

We are excited to announce Vicki Brackett as our special guest on the CX on Point podcast with Miguel Ramos, Episode 19. Vicki shares her insights on Work at Home trends in the Contact Center. This topic is near and dear to Vicki, Miguel, and the entire P3 team. Be sure to listen for the part about Virtual Shock.