Join me for an illuminating conversation with Lee-Anne Singer, Marketing Director of The Singer Group. With over 27 years in the industry, Lee-Anne&apos;s leadership has driven diverse businesses within South Africa&apos;s travel, hospitality, hotel, and property sectors. Beyond business, Lee-Anne is a social entrepreneur, fostering change and job creation. Her roles on boards and accolades like the 2020 Gender Mainstreaming Positive Role Model Award showcase her impactful influence. Discover the evolution of The Singer Group from a single travel agency to a thriving enterprise encompassing various sectors. Tune in to explore Lee-Anne&apos;s journey, leadership insights, and commitment to positive change.

Can the fusion of human insight and machine efficiency unlock the future of CX?

The podcast goes where the work is happening. Dennis talks to the people crafting the best customer experiences and tackling important industry challenges. On location, across sectors, across the world. What they figured out, what it cost them, celebrate their success, and learn what they would do differently.&nbsp;