Shira Dodi is the VP of Global Support at Checkmarx in Israel. In this episode Shira talks about cybersecurity, data protection, and how CX companies can protect important customer data. <a href= "https://checkmarx.com/">https://checkmarx.com/</a> <a href= "https://www.linkedin.com/in/shira-dodi-0a0819/">https://www.linkedin.com/in/shira-dodi-0a0819/</a>

Terry Rybolt - LiveXchange - Don't Fear The GigCX Worker!

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.