Episode 200 of CX Files and we are talking to the person who gave this show it's name, William Carson, Director of Market Engagement at Ascensos in London, UK. William talks about the post-covid Ascensos Local initiative and how to plan for the future of CX more generally. <a href= "https://www.linkedin.com/in/william-carson-ascensos/">https://www.linkedin.com/in/william-carson-ascensos/</a> <a href= "https://www.ascensos.com/">https://www.ascensos.com/</a>

Shira Dodi - Checkmarx - Cybersecurity And CX

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.