<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a Text Message.</a>Two guests for the price of one today as <a href='https://www.linkedin.com/in/whitney-brittingham/'>Whitney Brittingham</a> and <a href='https://www.linkedin.com/in/aakritprasad/'>Aakrit Prasad</a> join me to discuss the relationship between Product Led Growth and Support Driven Growth. Whitney has been in Support for over 8 years, and is currently the Director of Customer Success and Support at <a href='https://www.aptedge.io'>AptEdge</a>, an enterprise software company backed by top VCs on a mission to transform customer support into a revenue driver for companies Aakrit is the Co-Founder &amp; CEO of AptEdge. Prior to that Aakrit was a product executive who previously led products &amp; teams at early stage, growth stage, and public technology companies.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the Show.</a>

243: Fireside with Vaishali Dialani

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.