<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a Text Message.</a>Week 66 Topic: The Perfect Support Email Nick Zeisler believes we should take on the stress of our customers, in all our communications. Everything is recovery, down to the micro communications that are happening every day in Support.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the Show.</a>

194: The Perfect Support Email with Craig Stoss

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.