<p>What is customer obsession and why does it matter? In this first episode, Eric and Erin discuss Eric’s journey to customer obsession, what customer obsession actually means, and why it’s essential for entrepreneurs and leaders who want to remain competitive and innovative.</p>

Episode 2: Remote Reality—Creating Connections in Crisis + Beyond

This is Customer Obsessed, the show that dives into the nitty-gritty challenges of entrepreneurship and genuine customer connection. Our guests share their unique leadership journeys and their perspective on how to build forward-looking companies that embrace technology, innovation, and customer experience to deliver value and reach higher levels of success and growth. We also discuss major challenges facing businesses on a local, national, and global scale, including diversity and inclusion, STEM and STEAM, sustainability, and ethics.