Many CS leaders think of Digital CS as a segment strategy - it’s only for their SMB customers. These leaders think differently. They’ve been Digital CS into the fabric of their teams. For them, it’s a business strategy. Guests: Sangeeta Chakraborty (CRO, Miro) and Jay Nathan (CCO, Higher Logic). Watch this episode for free at catalyst.io/podcast.

Binge a career’s worth of learnings in less time than a QBR, as Catalyst co-founder Kevin Chiu uncovers new customer-led growth strategies in each bite-sized episode. You’ll hear success stories, unique approaches, and different perspectives from REAL operators from companies like Miro, Drata, and Higher Logic, who are in the trenches growing revenue.

Each episode will give you the resources, ideas, and templates you need to get ahead of churn and increase customer revenue.

Customer-Led is a video podcast, so you're missing out if you're just listening to the audio. Stream Season 1 for free at catalyst.io/podcast.