The Jillian Mele Show
The Jillian Mele Show
Jillian Mele
Reflect & Connect: The Power of Communication in Business
36 minutes Posted Feb 5, 2025 at 1:00 pm.
The Power of Communication
Listening to Understand
Reflective Listening and Its Importance
The Role of Presence in Communication
Building Confidence Through Preparation
Matching Energy and Body Language
The Art of Storytelling in Sales
Establishing Rapport vs. Small Talk
Navigating Business Conversations
Adapting to Your Audience
The Journey of Writing a Book
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Show notes
Think you're a great communicator? Think again. In this episode, Matt Detjen, North American Trading Manager at Michelin and author of Reflect: The Art of Powerful Sales Communication, joins me to break down why most people struggle with communication—and tips to communicate with confidence! Key Takeaways: ✔️ The #1 reason people fail at sales conversations (hint: it’s not what you think) ✔️ Why reflective listening is the secret to influence and connection ✔️ How storytelling can make ...